Microsoft Dynamics 365 Customer Service Quick Start

Microsoft Dynamics 365 Customer Service. Quick Start

Want to optimize and scale your customer service management with minimal resources? 
Quick Start with Microsoft Dynamics 365 Customer Service includes everything to minimum resources, reach this aim, and more! 

Need reliable contractors to help you with this? Our sacred task is to deliver quality service at the agreed time.

Need reliable contractors to implement Microsoft Dynamics 365 Customer Service with first-grade quality at the agreed time?

Microsoft Dynamics 365 Sales. Quick Start

Get Turnkey Settings In 3-5 Weeks

Microsoft Dynamics 365 Customer Service was designed to unite and level up all the steps of your Customer Service chain and, as a result, rock customer loyalty and boost sales.

To fasten the return on investments, we offer you a service package containing everything needed for the correct start.

Benefits

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Client Focus

By configuring the Customer Service Module, we think about effective ways to organize flows and data. You devote all your attention to advanced client care.

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Software Adopting

We carefully launch the system, considering all the aspects of customer management specific to your company.

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Conserving Resources

Our extensive experience at UDS Systems enables us to manage project time and considerably lower our service costs efficiently.

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Fast Troubleshooting

We keep you updated on the project's progress and readily provide clarifications and assistance whenever needed.

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Client Focus

By configuring the Customer Service Module, we think about effective ways to organize flows and data. You devote all your attention to advanced client care.

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Software Adopting

We carefully launch the system, considering all the aspects of customer management specific to your company.

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Conserving Resources

Our extensive experience at UDS Systems enables us to manage project time and considerably lower our service costs efficiently.

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Fast Troubleshooting

We keep you updated on the project's progress and readily provide clarifications and assistance whenever needed.

About Dynamics 365 Customer Service superpower

Automation of all service processes

Visualization of key customer service statistics

Fast customer identification

Сustomized reporting for the client care department

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Easy management of tasks and notifications

Convenient storage of client profiles

Increasing customer loyalty

Ensuring a responsive support

Service
includes
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We'll ask you all the necessary questions to understand your needs and turn them into specific tasks. Once we have all the tasks outlined, we'll proceed with installing the right solution. After that, we'll create CRM users and set up email and file storage for seamless workflow.

Details

Initial Scope

  • Interviewing, requirements gathering
  • D365 Setup, Сustomer Service
    Module installation
  • D365 Users creation
  • Mailing setup 
    (Outlook / Exchange integration)
  • SharePoint / Blob integration
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From the basic settings, we will move on to creating CRM functionality to unite and streamline the main business processes of your client care department and display this functionality in an easy-to-read and suitable way. Also, we need to provide employees with different levels of access to the system according to their responsibilities. After that, your team can start using your CRM for improved customer service.

Details

customizations

  • Model Driven App customization
  • Customization of the site map, forms, views
  • Custom dashboards, fields, workflows
  • Business process flow for case (incident) management
  • Security Roles customization
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We are going to train your staff to be productive at work with the system. Plus, during the agreed time after the successful CRM implementation, the UDS team will be in touch with you to handle any CRM issues.

Details

Post-Development Scope

  • D365 coaching
  • Post-production support
You may also book
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We provide additional services for those whose needs exceed the UDS Quick Start Customer Service. You can book some immediately, such as data migration from your "old" system. Or you are welcome to discuss the extended services after all the stages of the Quick Start are successfully performed. If one day you decide to grow your Dynamics 365 Customer Systems, we will consult you on worthwhile actions for your case. It may be creating a user-friendly portal for your customers or integrating your CRM with some third-party tools popular within your company.

Details

CUSTOMIZATIONS

  • Custom plugins / scripts / web resources development
  • Azure / Windows Services development
  • Portal development
  • Integration development over the Service limits
  • Customizations and post-development items over the Service limits
  • Data migration from other systems

You Will Be Pleased To Know

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The results will match your expectations.

We begin the project once we have all the requirements and goals approved. You'll stay in the loop on project progress and can always check to ensure everything is on track.

The budget is fixed and transparent.

The service provides a full and clear scope of settings necessary to launch the system for your company.

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We will help your team to master the new CRM.

UDS Systems' Quick Start Customer Service includes a training program for your employees. We'll thoroughly overview Dynamics 365 Customer Service and address your team's questions.

The product will fit your industry.

Dynamics 365 is super flexible. UDS Systems has been putting it to the test since 2007 in different situations.

Service Roadmap

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About Us

UDS Systems is an IT company that develops and implements automated software solutions to improve work with Microsoft Dynamics 365 CE, Power Platforms and Azure.

Since 2007, our primary goal has been to provide tools and digital solutions to solve users' issues. Our specialists focus not only on modern high-tech solutions but also on first-class qualified, and attentive service.

As a Microsoft Gold Partner, we value our reputation and long-term relationships with our clients and are responsible for the results. More than 70 successful projects in Europe, the USA, Australia, and New Zealand are proof of this.

How To Order Quick Start Customer Service?

Please apply, and we will send you detailed information about Quick Start Customer Service, including the cost. Check your junk or spam folder if you don't see the email after a few minutes.